-WHAT PERSONAL INFORMATION DO WE COLLECT?
we do not collect any personal information about you on our website unless you choose to provide it to us voluntarily. if you decide to place an order with us, there is certain personal information that we will require from you in order to process your order. we define “personal information” as information that is unique to you and might include your name, delivery address, credit/debit card number and expiration date, billing address, e-mail address, telephone number, your age, occupation, and style interests.
we may also collect the following data about you to help us improve our service to you:
information that you provide by filling in forms on our website. this includes information provided at the time of registering to use our website, subscribing to any service which we provide, posting material or requesting further services. we may also ask you for information when you enter a competition or promotion, and when you report a problem with our website.
if you contact us, we may keep a record of that correspondence. we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
details of transactions you carry out through our website and of the fulfillment of your orders. details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access on our website.
your web browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a website. cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. however, cookies assist us in tracking which of our features you like best and make it easier to use the website. we use a cookie in order to retain the contents of your shopping cart while you browse the website.
we use secure socket layer software (SSL) to encrypt all of your personal information including your name and address. this technology prevents you from inadvertently revealing personal information using an insecure connection.
you can elect to save your credit or debit card details once your order on our website has been processed, to make any future orders easier. however, for your security you will need to enter your card’s 3-digit security code for every subsequent transaction where you elect to use the saved credit/debit card. if you elect to store your credit or debit card details after an order on the website, your credit/debit card details will be stored with our payment processor.
you have the right to ask us not to process your personal information for marketing purposes. we will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. if do not wish to receive marketing information from us you have the option of ‘opting out’. clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter you will have the option ‘to unsubscribe form our emails click here’). alternatively, please let us know in writing.
PATROL customer service team is looking forward to help you any time 24/7.
Please feel free to contact us.
10:00am to 11:00pm